CUI’s Applied Solutions Lab

CUI has a technical practice that helps the public and private sectors build capacity for informed, creative decisions; shape public policy; and implement the best community practices.


Through CUI’s Applied Solutions Lab, we apply knowledge developed over nearly three decades of experience in Canada and internationally. We visualize data and organize information to understand relationships. We generate insights and recommendations to inspire action.


1. Research
We explore data and experience.

We carry out research to help communities identify needs and opportunities. We collect, analyze and visualize data from disparate sources to help understand the local context. To develop benchmarks, we analyze best practices and real-world lessons from community experiences. We are experts at organizing information to uncover and communicate patterns and relationships.

2. Solutions
We solve problems.

To develop practical solutions to issues confronting communities, we lead cross-disciplinary teams assembled from our staff and network of associates. By bringing diverse interests and expertise together, we seek to inspire holistic problem solving. We design our work to provide communities and stakeholders with a clear path forward.

3. Knowledge Sharing
We facilitate and educate.

Through community consultations, focus groups and interviews, we engage directly with stakeholders to resolve growth and development challenges. We create and manage partnerships to transform industry practices and hold events to share expert thinking and promote discussion on a variety of urban policy issues.

Areas of Expertise

Good Density
Promoting understanding of density and the attributes of complete communities.

By 2031, 12 million people will live and work in the same land area currently occupied by 9 million people in the Greater Golden Horseshoe. More people in the same space means living at a greater density is inevitable. We identify and promote an understanding of density and the attributes of complete communities to help planners, designers, elected officials, and private sector builders design more complete communities and adapt existing communities over time. 

Recent Projects


Smart Planning for Smart Cities
Applying digital technology to empower and connect communities.

With the steady expansion of the Internet of Things (IoT), there is significant opportunity for Canadian municipalities to empower their communities through information and communications technology (ICT) and connectivity. We work with cities to help them understand how they can employ data and connected technology to support smarter, healthier, and more equitable and sustainable communities.

Recent Projects


Downtowns & Main Streets
Making the case for investment in Canada’s downtowns.

Canada’s downtowns come in many shapes and sizes. They are economic centres, hubs of social and cultural activity and the source of pride and community. We use our skills in research, data measurement, visualization and engagement to support local governments and downtown stakeholders to make the case for increased investment in their downtowns and main streets.

Recent Projects


Community Resilience & Sustainability
Supporting the transition to resilient, low carbon communities.

Climate change presents opportunities to rethink the way we design, build and live in urban areas. Through our work, we help communities identify their biggest challenges to becoming more resilient and sustainable and develop the conversations, research, tools and strategies to make the changes needed to address them.

Recent Projects


Housing Affordability
Using new forms of equity, policy and land-use to increase housing affordability.

The lack of suitable affordable housing in cities across Canada is a significant problem that all orders of government must work together to address in partnership with the private, non-profit, and co-operative housing sectors. Our work focuses on understanding the housing market challenges and exploring how a variety of tenure options and alternative equity models can support affordable housing, particularly for the missing middle.  

Recent Projects

Recent Projects & Partners

Downtown BIA 2.0 Study
City of Toronto and Downtown Core BIAs

The Downtown Core BIA 2.0 Study was initiated by Toronto’s 6 Downtown Core Business Improvement Associations (BIAs) and the Toronto BIA Office, in recognition of the value of working together to address shared issues and enhance their ability to represent their members. CUI began working on this project in early 2020 starting with a current state report to provide the context for the current BIA model and the common roles, responsibilities, priorities and challenges among the Downtown Core BIAs. While the project was put on hold due to COVID, future planned work includes best practices research, an analysis of the differences between small and large BIAs, an Options Report and Final Report with Recommendations.

Improving Electricity Conservation in Small-Medium Municipal Water Distribution Systems Across Ontario
Independent Electricity System Operator

This pilot project was created by CUI to refine and test the application of a low tech, low cost water-energy performance tool in 3 small / medium water delivery systems in Ontario. The aim is to develop a tool that could be used by municipalities across Ontario to identify electricity reduction strategies. The project will deliver new and/or upgraded hydraulic models for each pilot system, a commercial ready, user friendly water energy performance tool, training workshops for system operators, a user guide / training manual, continuous project evaluation, a communications plan and a lessons learned report.

Halton Hills Climate Adaptation Plan
Town of Halton Hills

CUI was the lead on The Town of Halton Hills Climate Change Adaptation Plan. The Plan aims to minimize the negative impacts of climate change, as well as take advantage of opportunities to strengthen the Town’s resilience to climate change. Thevision, goals and actions were developed through a collaborative process, and guide the Town in strengthening current policies, developing new programs and practices, and identifying the steps necessary to integrate climate adaptation as a core practice within the Corporation.

Durham Smart City Framework
Region of Durham

The Durham Smart Cities Framework was developed to provide the Region of Durham with guidance on how to move forward with its smart city work in an organized and strategic way. It will serve as a foundation for the Region to develop a Smart City Master Plan and develop a strong application for the federal government’s next Smart City Challenge or successor initiative. It included an inventory of existing projects, recommendations for implementing a smart city program, guidance on working with the public, private and community partners and a decision-making support tool.

Soils Bylaw Tool Update
Ministry of Environment Conservation and Parks

In 2016, CUI developed the Excess Soil Bylaw Tool, which provides examples of by-law language and guidance for Ontario municipalities to use in creating or updating key sections of their excess fill by-laws. Now, CUI is working to update the Tool and provide new guidance to municipalities on how to integrate the new provincial regulations on soils management (O. Reg. 406/19) into their by-laws. The project includes a survey and working with a Steering Committee to determine areas for improvement of the Tool, stakeholder workshops, and a webinar.